MatePickup is a 24/7 AI phone assistant that answers like a real person — and actually does the work. Books rooms. Takes orders. Files tickets. Drops it all into your back-office.
Trusted by 1,200+ motels, restaurants & small operators
No code. No new phone hardware. Most operators are live by lunch on the day they sign up — and Mate is taking real calls by dinner.
Point your business line at MatePickup. Two minutes, one click. Keep your existing carrier.
Plug in your PMS, POS, calendar or ticket system. Mate reads availability and writes back what it books.
Upload menu, room types, hours, FAQ. Mate learns your voice and your edge cases in minutes.
Day one. Every call answered. Every booking, order and ticket lands where it should.
Mate doesn't just sound smart — she's wired into the system that runs your business. Today: motels and restaurants. Coming next: clinics, salons, auto shops.
Bookings, changes, in-stay requests and after-hours emergencies — all picked up. Includes a complete PMS: room board, channel manager, smart pricing, housekeeping.
Pickup orders, table reservations, hours, allergens, specials — all by phone. Mate sends tickets straight to the kitchen and the POS, so the line keeps moving.
Natural voice. Interruptible. Multilingual. But the magic is what happens after the call ends — bookings on the board, tickets in the kitchen, jobs in the queue, all without a human in the middle.
Mark Holloway · +1 415 ····
#MP-7821 · Garden Queen × 2 nights · Late arrival 23:00
BOOKEDSynced to PMS · Inventory updated
SYNCEDInterruptible, idiom-aware. Switches between English, Spanish and Mandarin mid-sentence if the caller does.
Reads live availability, writes bookings and tickets back. Hangup-to-handled is real time.
Maintenance, kitchen, housekeeping, manager — Mate routes to whoever should care.
Every call gets transcript, summary and outcome. Skim the dashboard, never re-listen unless you want to.
A unified inbox for everything that came in by phone — and the deep tools to act on it. Built for owners, not engineers.
Every plan includes Mate, the back-office for your industry, and a generous block of AI minutes. No setup fees. No lock-in.
One location, getting Mate up and answering.
Single location, calls all day, full back-office.
Multi-location operators or franchises.
Don't see yours? Drop us a line — a real human replies within 30 seconds during business hours.
14-day free trial · No credit card · Live before lunch